If you donated the wrong amount, donated twice, or made a donation by mistake, contact us via team@palestineaidfund.org as soon as possible with the date, amount and the email used at checkout. Refunds are issued to the original payment method.
Donations that have already been spent on a completed distribution cannot be refunded, because the aid has been delivered.
Stripe and PayPal charge their processing fee at the moment of payment.
General Aid donations are pooled by design and go wherever they are needed most.
Our written rule for campaign-specific donations when a campaign is fully funded or delivery is blocked is being finalized. Until it is published here, contact us before donating to a specific campaign if this matters to you.
A sponsored mission is scheduled once payment is received. If access or security conditions prevent delivery, we will contact you at the email you gave at checkout to reschedule or refund.